FAQ

FAQs

FAQ’s

It’s simple, click on any of the “Book Now” tabs and that will direct you to our very easy and convenient on-line booking process or click this link (Booking Page). You can also send us and email at info@sactownbikebus.com (please include the date, time and route requests) or give us a phone call at 916.903.3987.
Tour costs are dependent on the type of tour booked. In addition to our awesome already established tours (Booking Page), we also offer customized or private charters, or we can take the bike to you. We have a trailer and can take the bike to your event or party. Full payment is due at the time of reservation.
Whatever tickles your fancy! Our Bike Bus is perfect for any special event where fun is entailed. Be it for crawls, corporate events, parades, bachelor/bachelorette parties, fairs, tailgating, church events, family outings, wine tastings, exercise/workout tours, picnics, single mingles, clubs, progressive food tastings, special events and more. We can take the bike to you. Lets us bring the bike to your event. Let us know what you’re thinking and we will make your experience Off the Chain!
Our Bike Bus is the highest-quality luxury bus bike ever constructed. Partnered with our awesome Chauffer’s (business in the front) and Tour Concierge’s (party in the back) you are guaranteed to experience a trip you will never forget! Here is brief list of some of features: • Room for up to 15 of your friends and/or co-workers. • Hosted by two staff members (a Chauffer and Tour Concierge). • Electric Assist to make your ride not all about the pedaling (if desired). • A misting system to keep you cool on hot summer days and nights. • Crisp and clear sound elite stereo system. Be sure to make friends with the driver and he'll play your songs all night long! • LED lighting system to light up the night and be seen safely (and stylishly). • Adjustable seats and seat backs for riders of all sizes. • On board tap system and built-in ice chest (concierge will keep you from getting parched). • Engineered with whisper ride technology (hear your friends, not the bike bus), a full suspension ensuring a smooth ride and a commitment to both passenger safety and comfort. Made in the USA.
Yes. We successfully passed a California State Law and the City of Sacramento ordinance. You’re welcome! You may bring beer (under ABV 7%) and wine only on board (no hard alcohol). We do not provide beer or wine you must bring it yourself. Tours are not booze cruises; we regulate how much you can drink and encourage responsible drinking.
Yes you may. We only allow sixth barrels kegs (5 gallons) or Cornelius kegs on board. If you don't know what those kegs are check out this link to help you (Keg sizes). We are equipped with a tap, but you must bring ice if you want your beverage to stay cold.
If you have elected to partake in a tour that does not include food, you are more than welcome to bring food on. However, we would recommend the food be an item that will not easily fly away. We can even arrange to swing by a store or call one of the many restaurants along your chosen route to order ahead for takeout. Our bike is also equipped storage space and 2 built in coolers that have plenty of room for your food and beverages. You can even have us stock the coolers in advance with beverages of choice.
Off the Chain Bike Bus Tours run rain or shine, so please dress for the weather. Please note we have an over-sized roof cover protecting you. If severe weather does occur prior to start of tour, Off the Chain Bike Bus Tours reserves the right to offer a credit. We are not able to offer a credit if the tour has already started. Check the weather here Find current 10 day forecast for Sacramento
Our bike bus goes as fast as you make it go, which, on average, is 5 MPH. However, we can crank it up to a blazing 10 MPH with our assist (if desired).
Riders must be at a height of 4’9” and be at least 10 years of age to ride. There is a weight restriction of 350 lbs. per seat. For routes with alcohol stops, all riders must be at least 21 years of age (which all passengers will be required to carry identification). For routes without alcohol stops, riders under 18 years of age must have a liability waiver signed by a parent or guardian.
Off The Chain Bike Buses are mechanically engineered and offer the highest quality in both safety and comfort. In fact, our Bike Bus features several safety functions not offered by likewise companies. Such examples of our enhanced safety features include, but are not limited to the following: • Step up onto the pedal deck, which allows riders to set their feet down on a floor board. Other bikes have nothing between the pedals and the street. • Turn signals, headlights and brake lights. Because our bike bus often shares the road with motorized vehicles, lights and signals are necessity. • Adjustable seats and seat backs ensuring a more stable and comfortable time during ride. • Purse (or man bag) hooks for your personal belongings (not to mention overhead storage). Full suspension ensuring a smooth ride from any potholes or road hazards.
Off the Chain Bike Bus Tours, recommends that participants consult with a medical professional prior to participating, especially if a member has had a recent injury, surgery, pregnancy or other health condition.
Refund Policy: Prior to 14 days: Future credit or refund. Within 14 days: No refund. Off the Chain Bike Bus Tours run rain or shine, please dress for the weather. Please note we have an over sized roof cover protecting you. If severe weather does occur, Off the Chain Bike Bus Tours reserves the right to offer a future credit. We are not able to offer a credit if the tour has already started.
Tipping is customary. Our awesome Chauffer’s and Tour Concierge’s work very hard to make sure you have a great time on your tour and tips are greatly appreciated. Our services are treated much like the restaurant industry where 20% is customary, but, it is up to you to decide how much to tip. If you leave with a smile, make sure they do, too!
Sacramento has many options for parking in the Downtown area. Use this link Parking near departure and use our starting location at 1111 J Street, Sacramento, CA 95814 to see what is close. You can even reserve parking in advance or find alternative modes of transportation to and from our tours.